Will pay for the reasonable cost to repair or replace any Failure of all parts of a customer’s vehicle, except for those components and conditions in the Exclusions section of the plan. Parts not listed are covered. For all Coverage levels, this Vehicle Service Contract Provides NO Coverage or Benefits for the following:
A. The Following Parts: Carburetor; Battery; Battery/Battery Pack On Hybrid Vehicles; Shock Absorbers; Manual Transmission Clutch Assembly; Friction Clutch Disc And Pressure Plate; Throwout Bearing; Manual And Hydraulic Linkages; Distributor Cap And Rotor; Safety Restraint Systems (Including Air Bags); Glass; Lenses; Sealed Beams; Light Bulbs; Brake Hardware; All Exhaust And Emission Components Except Those Specifically Listed Under The Coverage Section Of This Contract; Weather Strips; All Trim, Moldings, Handles, Knobs Or Dials; Bright Metal; Chrome; Upholstery And Carpet; Paint; Outside Ornamentation; Bumpers; Body Sheet Metal And Panels; Tires And Wheels/Rims; Gps Navigation Systems; Phone Systems; Tv/Video/Entertainment Systems And Internet Access Systems Unless Luxury Electronics Option Has Been Purchased By You And Accepted By Us.
B. Maintenance Services And Parts Described In Your Vehicle's Owner's Manual As Supplied By The Manufacturer And Other Normal Maintenance Services And Parts Including, But Not Limited To: Alignments; Wheel Balancing; Tuneups; Spark Plugs And Spark Plug Wires; Glow Plugs; Hoses; Drive Belts; Brake Pads, Linings, Shoes, Drums And Rotors; Wiper Blades.
C. Shop Supply Charges; EPA Disposal Fees; Special Order Parts Shipping Cost; Parts Locator Research Fee; Storage Fees; Filters, Lubricants, Coolants, Fluids And Refrigerants Except When Replacement Is Required Due To A Covered Failure.
D. Any Component Not Covered By The Vehicle Manufacturer For The Full Term Of The Vehicle Warranty Is Excluded.
E. Any Failure Resulting From Collision; Internal Or External Fire; Theft; Vandalism; Riot; Explosion; Lightning; Earthquake; Freezing; Rust Or Corrosion; Windstorm; Hail; Water Or Flood; Acts Of God; Acts Of War; Acts Of Terrorism; Salt; Environmental Damage; Contamination Or Loss Of Fluids, Fuels, Coolants Or Lubricants; Abuse; Negligence; Lack Of Normal Maintenance Required By The Manufacturer's Maintenance Schedule For Your Vehicle; Improper Servicing After The Effective Date Of This Contract; Sludge Build-Up Or Failure To Maintain Proper Levels Of Lubricants And/Or Coolants; Not Protecting The Vehicle From Further Damage When A Failure Has Occurred.
F. Any repair or replacement of a covered part if no failure has occurred regardless of repair facility recommendations; or if the wear on that part has not exceeded the field tolerances permitted by the manufacturer; any repair not specifically authorized by us.
G. If any alterations have been made to your vehicle or you are using, or have used, your vehicle in a manner not recommended by the manufacturer. This will include, but not be limited to: the failure of any custom or add-on/aftermarket part regardless if supplied by a franchised dealer or not; any frame or suspension modifications; lift kits; oversized/undersized tires or wheels; trailer hitches; unauthorized modifications to any system.
H. If your odometer has ceased to work and repairs have not been immediately made; the odometer has been altered in any way subsequent to purchase; or if vehicle's true mileage cannot be determined.
I. Any liability for property damage, or for injury to or death of any persons arising out of the operation, maintenance or use of your vehicle, whether or not related to the parts covered. Loss of time, profit, inconvenience, or any other loss that results from a failure (except as provided under the benefits or coverages herein.) this contract does not provide coverage for damages for bad faith, punitive or exemplary damages, personal injury including bodily injury, property damage (except as specifically stated in the contract) and attorney's fees.
J. Repairs to seized or damaged engines due to continued operation regardless of cause or without sufficient lubricants or coolant. You are responsible for making certain that the oil and temperature warning lights/gauges are functioning properly. You must pull off the road immediately and discontinue vehicle operation when either of these lights/gauges indicates inadequate protection or performance or when overheating occurs.
K. Salvaged title vehicles; when responsibility for a repair is covered by an insurance policy; warranty from the manufacturer including extended drive train, major component or full coverage warranties; a repairer's guarantee/warranty; or failures for which the manufacturer has announced its responsibility through any means, including recall campaigns and factory service bulletins.
L. If your vehicle is used for towing a trailer or other object or vehicle without being equipped with a factory installed or authorized tow package; or is used for commercial purposes, including, but not limited to, rental, taxi, limousine, livery or shuttle, towing or road repair, construction, farming or agricultural purposes, job site activities, hauling, police or emergency services, principal off road use, racing, competitive driving, snow removal, route-work, service or repair unless commercial use option has been purchased by you and accepted by us.
M. Any failure occurring prior to the contract purchase date, or if information provided by you or a repair facility cannot be verified as accurate or is found to be deceptively inaccurate.
N. Any failure occurring outside of the United States of America or Canada.
O. Damage caused by pre-ignition detonation, pinging, improper/contaminated fuel or improper engine adjustments.
LUXURY ELECTRONICS (OPTIONAL-AVAILABLE FOR NEW DIAMOND COVERAGE ONLY)- COVERAGE ONLY APPLIES IF INDICATED ON THE ADMINISTRATOR COPY OF THE APPLICATION PAGE AND YOUR IDENTIFICATION CARD:
GPS NAVIGATION SYSTEM: Navigation display unit, navigation control module, navigation system wiring harness. The following parts are specifically excluded: antennae, cables and wiring.
PHONE SYSTEM: Charger/cradle, microphone, speakers, phone. The following parts are specifically excluded: antennae; wiring and cables.
TV/VIDEO ENTERTAINMENT SYSTEM: LCD screen (10” or less), RF modulator, video cassette player with auxiliary inputs (No recording capability), digital video disc player, power converter. The following parts are specifically excluded: remote control; cables and wiring; headphones.
INTERNET ACCESS SYSTEMS: Power converter, satellite receiver, satellite dish or wireless receiver (where available). The following parts are specifically excluded: wiring and cables.
CAR RENTAL: We will, in the event of a Failure covered by this Contract, pay or reimburse You for receipted expenses to rent replacement transportation (from a Dealer or licensed rental agency) while Your Vehicle is undergoing repair. Such payment shall be limited to thirty dollars ($30) for each eight (8) labor hours, or portion thereof, of applicable labor time necessary to complete the repair, up to a maximum of one hundred fifty dollars ($150) per occurrence. This Coverage does not apply to time waiting for parts or other delays beyond the control of the repair facility. In the event of a major component (engine, transmission or drive axle) replacement, a maximum of five (5) days of parts delay Coverage will be afforded provided additional authorization is obtained from Administrator (except where prohibited by law).
TRAVEL EXPENSES: We will in the event a Failure covered by this Contract occurs more than one hundred (100) miles from Your home, reimburse You up to seventy-five dollars ($75) per day for up to five (5) consecutive days for receipted motel/restaurant expenses (except where prohibited by law). The date of Failure will be considered the first day of the five (5) day maximum period. |
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Towing / Road Service / Lockout
1-800-492-6762 – Producer Code: 28244 – Plan: “N” In the event Your Vehicle is disabled, We will dispatch a service vehicle to Your location to assist You. In the event Your Vehicle is unable to continue under its own power Your Vehicle may be towed to a location of Your choosing. We will pay the first $50 of any roadside assistance requested. Additional costs exceeding the first $50 are Your responsibility and payment will be expected at the time service is rendered. When calling for towing or road service You must call toll-free 1-800-492- 6762. You will be required to give the representative assisting You the following information: Producer Code – 28244, Your Vehicle Service Contract Number (located on the front right hand corner of this application) and Your Plan Letter which is N.
Coverage
You are entitled to one (1) service per 72-hours. We will pay the first $50 for any of the following requested services: towing; battery jumpstart; flat tire change; essential fluid delivery (You are responsible for the actual cost of the delivered fluids i.e. gas, oil, water, etc.); locksmith (cost of replacement keys is not included).
Reimbursement
In the event Your Vehicle is disabled and You contracted for any of the above covered services on Your own, You will be able to submit Your original receipted road service expenses for reimbursement consideration. Reimbursement will only be considered when properly licensed and insured providers provide a covered service; private citizen services are not reimbursable. Your reimbursement for towing is $50. Reimbursement for any other roadside service including locksmith services is $50. You must send Your original receipted roadside bills along with a completed claim form to Administrator. Claim forms may be obtained from Administrator.
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